The terms behind every quotation.

1. Scope

These terms apply to every quotation, proforma invoice and order between Mehmet Özbakır, trading as Antep Foods (the seller, identified in the legal notice), and a business customer (the buyer). They supplement the written quotation and the proforma invoice issued on it; where either of those states something different, that document prevails. “In writing” includes e-mail to the addresses stated on the quotation and the proforma invoice; a notice takes effect when it is received.

We sell to importers, wholesalers and buying groups only. There are no consumer sales and no online ordering. Nothing on this website is an offer; product lines, packs and availability follow our current ranges.

2. Quotations and prices

A quotation is made in writing and is valid for thirty days from its date unless it states another period. Prices are quoted ex-works Gaziantep, per line, in the currency stated on the quotation (US dollars or euros). Unless the quotation says otherwise, prices exclude freight, insurance, and any duties, taxes or charges in the country of destination.

Only the written quotation, and the proforma invoice issued on it, are binding. The quotation states the price basis of each line and any charge for delivery to the agreed point. The specification of each line is our technical data sheet issued with the quotation. Samples are free of charge and the buyer pays the courier; samples show our running product, and minor variations in appearance between sample and delivery that do not affect the specification are not a defect.

The unit of sale is one full container, mixed across the lines on the quotation. The minimum per line is set per line and stated in the quotation.

3. Orders and confirmation

An order is confirmed by proforma invoice listing every line, the pallet plan, the delivery term and the price. The contract is concluded when the deposit under clause 4 is received. Changes after confirmation require written agreement from both sides and may change price and lead time.

For private-label lines, artwork is approved by the buyer in writing before anything is printed. The buyer is responsible for its brand and trademarks and for the artwork it approves; the mandatory label content for the destination market is prepared and checked with the buyer before approval, as described on the private-label page.

4. Payment

Payment is by bank transfer only: 50% of the proforma value with the order, and the remaining 50% before the container leaves, against the loading photographs. We do not work with letters of credit. Goods are released for shipment when the balance has been received. If the buyer cancels after the proforma invoice, or does not pay the balance, we may cancel the affected lines in writing, dispose of the goods elsewhere, and set our costs and losses off against the deposit.

Bank details appear on the proforma invoice only and are never changed by e-mail. If you receive a message asking you to pay to a different account, do not pay; call us on the number given in the contact page.

5. Delivery

Delivery is FCA Gaziantep, FOB Mersin, CIF or DAP (Incoterms® 2020), as stated on the quotation; when FOB Mersin is agreed, freight is arranged by us on the buyer's behalf and at the buyer's cost. Export clearance is handled by us. Risk passes to the buyer at the point defined by the agreed Incoterm.

Lead times are stated per line in the quotation and run from receipt of the deposit and, for private-label lines, of the approved artwork. If a production date moves, we tell you as soon as we know; a delay does not by itself entitle the buyer to damages or to cancel, unless the delay exceeds thirty days beyond the quoted lead time and the buyer has given written notice.

6. Temperature and transport

Chocolate and chocolate-coated products travel at +18/+20 °C. For a mixed container in the warm months we quote a reefer; if you prefer a dry container, the temperature risk goes to you in writing before loading. Where the buyer has chosen a dry container on that basis, heat damage in transit is not a defect under clause 7.

7. Inspection and claims

The buyer inspects the goods on arrival. Visible damage or shortage must be notified in writing within seven days of the goods arriving at the destination, with photographs and the pallet references from the packing list. Claims that the goods do not meet the specification must be notified in writing within fourteen days of arrival. The loading photographs and the packing lists are the reference for the condition and count at loading.

Where a claim is justified, we replace the goods concerned, issue a credit note, or refund their price, at our choice. Goods are not returned without our written agreement.

8. Retention of title

The goods remain the seller's property until the full price has been paid. Until then the buyer may not pledge them or use them as security.

9. Documents, certificates and import formalities

The shipping documents listed in the quotation are prepared in Gaziantep and matched to the destination. Certificate copies on request. Import licences, registrations, duties and any requirement of the destination country beyond the agreed documents are the buyer's responsibility.

10. Force majeure

Neither party is liable for a failure or delay caused by events beyond its reasonable control, including natural events, epidemics, war, strikes, port or border closures, transport disruption or government action. Deadlines are extended by the duration of the event. If the event lasts more than sixty days, either party may cancel the affected lines in writing; prepayments for undelivered lines are returned.

11. Liability

Our liability under a contract is limited to the invoice value of the goods concerned. We are not liable for indirect or consequential loss, including lost profit or loss of business. Nothing in these terms limits liability that cannot be limited by law.

12. General

The quotation, the proforma invoice and these terms are the whole agreement for an order; earlier correspondence does not add to it. If a clause is found invalid, the rest stays in force. Neither party may transfer its rights or duties under an order to a third party without the other's written consent.

13. Governing law and jurisdiction

Turkish law applies. The courts of Gaziantep, Türkiye, have jurisdiction, unless a written contract states otherwise. These terms are issued in English; the English text prevails over any translation.

Last updated 4 September 2026.