The EAC mark and a two-language label: Kazakh and Russian

The EAC mark and where the declaration sits

Inside the Union, a jar of spread or a carton of chocolate-covered dragée is assessed against the common technical regulations for food safety, labelling and additives, and the retail pack carries the EAC mark that says so. The declaration of conformity behind the mark is registered and held by the importing company; we are not its holder and cannot be. What we hand over is our technical file it is built from.

The movement paperwork a Turkish shipment into the European Union runs on plays no part here — this is a different framework, and the quotation states what applies on the day it is issued.

Kazakh and Russian on the same panel

Mandatory information is prepared in Kazakh and in Russian: product name, ingredients, allergens, net weight, storage conditions, date marking, and the company that first places the goods on the market, which appears on the pack by name. Two languages is an artwork decision taken at the start, not squeezed in at the end.

The same pack specification also works for Kyrgyzstan, another Union member. For a buyer selling into both, that is one artwork job for two markets. On private label we draft the label text from our technical specification, and nothing goes to print without your written approval.

Two product names the label has to get right

The jar is a spread. Buyers often search for «паста», which points at the 100% pistachio paste a pastry kitchen works with — a different product. What travels in our jars is described as a spread on the label and in the quotation: spread, not cream, and not a pastry paste. Pastry-grade paste sits outside the core range and is supplied on request, with composition and format confirmed first.

The second name is the coating: a vegetable-fat glaze is not chocolate and cannot be labelled as chocolate. The quotation says, per line, whether the coating is chocolate or a cocoa glaze, so the label follows the specification, not the photograph.

The minimum is per line, not per container

We sell a full container or a full truck; there is no part load. The minimum, though, is set per line who makes it, and written into the quotation — it is not a container-level figure. So a first order can carry six or seven items in measured quantities instead of a pallet wall of one flavour.

Each line travels on its own pallet, under one packing list and one set of movement documents. Chocolate bars, dragée, lokum in bulk and in retail boxes, jelly sweets in bulk cartons for weigh-out shelves and jars share the same load.

Temperature decides how the container is built

Chocolate and chocolate-covered lines travel at +18 to +20 °C. In the hot months we quote a refrigerated container. If a dry container is preferred anyway, the temperature risk passes to the buyer in writing before loading, settled before the seal goes on rather than after.

Lokum, sugared almond dragée and jelly sweets travel dry through the year. That is what makes a mixed load practical: the dry lines fill the space around the temperature-sensitive ones.

What to send

Send the lines you want, the pack formats (retail box, bulk carton, jar size), the destination city, and whether the label carries your brand or the manufacturer's. A written quotation follows within two working days.

Back comes, line by line: technical specification, ingredient and allergen list, net weight, carton and pallet data, the analysis report, the minimum for that line and the customs tariff heading, with the invoice and pallet packing list at shipment. Certificates are issued for our factory: copies are available on request; the certificate is never in our name. Payment runs 50% at order and 50% before the container leaves, against loading photographs.