An observer is not a member
The distinction is easy to skip when three markets sit side by side on a map. It is not a formality: membership is what makes a union's mark apply, and observer status does not.
So the questions get asked again in the country's own terms: how food is labelled, what the importer lodges, what the tariff position is per line. Our side is documentary: the invoice, the packing list, the transport document and, per line, our technical specification. Certificates are issued for our factory; we name the holder line by line and pass oncopies. The offer states what applies on the day it is issued.
Why the pack cannot be shared with the neighbours
If one set of artwork is planned for Kazakhstan, Kyrgyzstan and Uzbekistan, the plan breaks at the mark. A pack built for the union carries the union's mark; the Uzbek pack is prepared on its own.
Mandatory information here goes in Uzbek in the Latin alphabet and in Russian. Two panels, not one — and the space they need is a typesetting decision taken before layout, not a translation pasted in at the end. Ingredients, allergens and net weights come from our technical specification, and under your own brand nothing goes to print without written approval.
The name check happens before the plates
Two names are worth settling before artwork, because both change what may be printed. The first is coating: where the recipe uses vegetable fat instead of cocoa butter, the product is a cocoa glaze and cannot be named chocolate. The offer says line by line which one a product carries.
The second is the jar. Buyers search for pistachio paste, and the word points at a pâtissier ingredient. What we sell is a spread, not a cream — and not a 100% pastry paste. Pâtissier paste and couverture sit outside the main range: sourced on request, with composition confirmed first.
The minimum is per line, not per container
The sales unit is a full container or a full truck; there is no groupage. The minimum, though, is set per line and written into the offer — per line, not per container. That iswhat lets a first order carry six or seven references in measured quantities instead of a year of one item.
Each line rides on its own pallet, under a single packing list, so the importer files one declaration against a load that stays legible item by item.
Temperature decides how the load is split
Chocolate and chocolate-coated products travel at +18/+20 °C. In hot months a refrigerated container is offered; if a dry one is preferred for cost, the temperature risk passes to the buyer in writing, before loading. Turkish delight, sugared almonds and jelly lines go dry all year.
So split the order into a sensitive group and a stable group, and pick the loading month with that split in view. Storage conditions on the Uzbek and Russian panels then have to match how the load is booked.
What to send
For a written offer, send retail formats and net weights, an indicative quantity per line, dragée colours and calibres if gift boxes are planned, whether the Uzbek and Russian panels run under your brand or ours, the loading month and the delivery city. Say too whether the same references go to union markets, so the separate pack is planned early rather than discovered at print.
The offer follows in two working days, line by line: technical specification, ingredients and allergens, net weight, case and pallet data, minimum, tariff position. Payment is 50% at order and 50% before the container leaves, against loading photographs — see how we work.
Does the EAC mark cover Uzbekistan?
No. Kazakhstan and Kyrgyzstan are Eurasian Economic Union members and their packs carry it; Uzbekistan is an observer, not a member, so the mark does not apply here. The country's own food and customs rules are the frame, and the importer files the declaration.
Can one pack specification serve Uzbekistan and Kazakhstan?
Not the same specification. The union pack and the Uzbek pack are prepared separately, and mandatory information for Uzbekistan goes in Uzbek in the Latin alphabet and in Russian. Plan both at the layout stage rather than at print.
Is the pistachio jar a pâtissier paste?
No. It is a spread, not a cream and not a 100% pastry paste. Pâtissier-grade paste and couverture are outside the main range and are sourced on request, with composition and format confirmedfirst.