Who holds what
In Canada the licence to import food sits with the importer, under the Safe Food for Canadians Regulations, together with the preventive control plan and the traceability records that go with it. The foreign producer does not register with a Canadian authority the way it does for some other markets. That puts the paperwork in two piles: what the importer builds on its side, and what the supplier must send so that file is complete. Our job is the second pile.
The label: two languages, one table
Mandatory information on a Canadian food label appears in English and French, with the net quantity in metric units and the nutrition facts table in the Canadian format. Priority allergens are declared. For lines in our standard packs we confirm what the export pack already carries and what the importer will add; for private label we prepare the label content to Canadian rules and check your artwork against it before anything is printed. The Canadian private label page goes through that step by step.
The data sheet does the heavy lifting
Everything above starts from our technical data sheet: ingredients in order, allergens, shelf life, storage, and the product name the recipe is entitled to. It feeds the label, the importer’s supplier file and the answer to almost every question a buyer asks. It comes with the quotation for every line; we do not quote shelf life or composition from memory.
Documents that travel with the container
Commercial invoice, packing list per pallet, certificate of origin, the analysis report, and an aflatoxin certificate where the product asks for it, pistachio lines in particular. There is no free trade agreement between Canada and Türkiye, so the offer states the tariff line for each product and the duty that applies on the day; the landed cost is known before you order, and nothing about it is printed on this site because it changes. The document set is listed on the how we work page.
The route and the temperature
Sea freight from Mersin to Montreal or Halifax for Quebec, Ontario and the east, and to Vancouver for the west; the destination port you give us is named in the offer with the delivery term, FCA Gaziantep, FOB Mersin, CIF or DAP. Chocolate and chocolate-coated lines travel at a controlled temperature, and for the warm months a reefer is quoted. Each line has its own pallet, so plain Turkish delight and coated dragées share the container without sharing a fate. Details on the mixed-container page.
What to send first
The product references from the product pages, the quantity you have in mind per line, the destination port and whether any line will carry your own label. The written offer follows,, the certificate holder and the data sheet named per line. The Canada page lists what stays the same on every offer.
Every line here is made in our own factory at Başpınar OSB, Gaziantep — a 10,000 m² site, exporting since 2002 — and certificate copies are available on request.
Does the producer need a Canadian licence?
No. The import licence sits with the importer. What we supply is documentation: the data sheet, its certificates and lot traceability, all named per line in the offer.
Is the label in French as well as English?
Yes. Mandatory information appears in both official languages. For private label we prepare the bilingual content; for lines in our standard packs we confirm what the pack carries and what the importer adds.
Which port should we name?
The one that serves your warehouse: Montreal or Halifax for the east, Vancouver for the west. The offer names it and states the delivery term.
