Who holds what
The importer registers with the food safety authority as a food importer before the first container, and stays responsible for the safety and suitability of what it brings in. As the Turkish producer we do not register in New Zealand; we supply the documents the importer’s checks need. The offer specifies every line so each check points at our plant, and states what applies on the day, because the conditions change.
Biosecurity, line by line
Products with dairy, nuts and dried fruit in them come under biosecurity import conditions, and that covers milk chocolate, pistachio bars, nut dragées and most Turkish delight. The importer checks the conditions for each line by its ingredients before ordering. What that check needs from us is the technical data sheet with the origin of the dairy ingredients, our certificates and lot traceability, and the same documents serve the next order of that line; all of it is sent before the deposit, so the check runs first and is not counted in the lead time.
The label
An English label to the Australia New Zealand Food Standards Code: the ingredient list with allergens declared, the nutrition information panel, metric net quantity, storage and best-before wording, and the importer’s name and address. For lines in our standard packs we confirm what the export pack carries and what the importer adds; for private label we prepare the content. The New Zealand private label page goes through it.
Customs, documents, the route and the reefer
There is no free trade agreement between New Zealand and Türkiye; the offer states the tariff line per product and the duty that applies on the day, and nothing about duty is printed on this site. The commercial set is the invoice, the packing list per pallet, the certificate of origin, the analysis report and, for pistachio lines, an aflatoxin certificate, listed on the how we work page. Sea freight from Mersin to Auckland, Tauranga or Lyttelton crosses the tropics in every season, so chocolate lines are quoted in a reefer year round; the mixed-container page explains how the load is built.
What the offer names
Every line on the offer carries the tariff line, the format and case weight, whether it travels dry or in the reefer, and the documents that come with it. That is deliberate: a biosecurity check, a label review and a customs entry each ask which plant made the product, and an importer that can answer from the offer does not wait for the answer later. The commercial documents are issued in the exporter’s name; the certificates are issued for our factory, and the offer says which is which.
The timeline
Registration and the biosecurity check first, then the deposit, then production, then the reefer. An importer that has cleared our lines once clears the next lines faster, because the data sheets and certificates are already on file. The New Zealand page lists what stays the same on every offer.
Does the Turkish producer register in New Zealand?
No. The importer registers as a food importer; we supply the data sheets, certificates and traceability the importer’s checks need, named per line.
When are the documents sent?
Before the deposit, so the biosecurity check runs first; it is not counted in the lead time.
Is the container a reefer?
For chocolate lines, yes, year round on this route. Dry lines travel dry; a mixed load is quoted as the offer states.
